Logistics/ Returns Management
Returns Management
Returns management is essential for retailers and logistics providers. With the increase in e-commerce sales, returns are growing faster than ever and therefore the cost of returns management and reverse logistics is increasing.
Optimizing the returns management process is a priority for retailers and wholesalers. They need to reduce costs and increase efficiency while maintaining a superior consumer experience.
Streamlining the returns process can have a positive effect on revenue and customer retention.